 How can I know if OmniServer will work before I buy it?
You can always test drive a fully functional demonstration version of OmniServer before you purchase. The only limitation on the
demonstration version is a two hour time limit, after which the server can be restarted. You can get the Demonstration program by clicking on the "Free Demo" link below or by clicking here.
What does the Demonstration program do?
As it is a full-functional demonstration program of OmniServer, anything you can do with the production package of OmniServer you can do with the Demonstration
program. The only difference you will see is a two hour time limit per session imposed upon the Demonstration program.
Can I get support with the Demonstration program?
Yes! On-line, phone, and email technical support is available. While we will not be able to write the
protocol for you, we can give you guidelines on how to model a protocol using OmniServer. You can always contact us for more information.
Also, we have online resources available to help you get started, including tutorial recordings and usage guides - Online Resources
I have the Demonstration program. What do I do now?
OmniServer works by modeling the data stream coming in from the device or being sent to the device. This modeling is called a protocol. Within this protocol you will tell OmniServer how to
interpret (or put together) the data stream and what data is to be passed between your client application and the device.
So the first thing you need is a protocol document for the device. The protocol information is usually
found within a user's or programmer's manual that may have come with the device. Somewhere within the documentation is an explanation of how data is passed between the device and the host computer (OmniServer),
Without this information, OmniServer will not be able to communicate with the device. Also, please note that some protocols are proprietary, and as such it may be illegal to use OmniServer. Check
with the manufacturer of the device if you have any concerns.
I have the protocol document for the device. What now?
Included in the OmniServer Help File is a list of tutorials for all the major classes of devices. You can match your device to one of those tutorials and use that as a guideline.
You can also employ our Engineering Services to help you understand or even develop the protocol. Please see our price list for more information.
How do I test my OmniServer protocol?
You will need a client program that supports DDE, Advanced DDE, Packed DDE, OPC DA 2.x or OPC UA. Most (if not all) the Human Machine Interface (HMI) programs support one of the above,
as do most popular database and spreadsheet programs. You can also use our "OPC Test Client" package, included with each OmniServer, to test your connection via OPC DA.
OmniServer is a pure server, and so will not poll or write to your device unless the client program is asking for at least one piece of information as defined in your protocol.
Once a client connection is made with OmniServer from the client application, OmniServer will begin communicating with the device. We have some details regarding client connectivity available
here. For client applications not listed, please consult your client application documentation for connection using one of the supported transports.
Well, nothing is happening. How do I troubleshoot my protocol?
Just like a sculptor with modeling clay never creates an object on the first try, neither will the protocol work on the first try (unless you are very, very good or the protocol is very, very easy).
Our Troubleshooting Guide located in our Help File or our Online Resources will guide you through how to troubleshoot your protocol. We suggest you use these resources first to eliminate basic
issues. If you continue to have problems, please contact our support department.
Everything is working great. Where do I purchase OmniServer?
|
