Using DCOM with the Server DCOM (Distributed COM), is what gives processes within a computer the ability to launch, access, and configure each other, or other processes on remote computers. Why this is important? Any server needs to make itself available to the outside world, and this server is no exception. However, many times the computer on which the server is being installed will default to a very secure and closed system. This is due to security demands of the operating system - you wouldn't want any installed program to have complete (or even partial) access to any other program on your computer, much less a remote computer. What can be done about it? Luckily, setting the permissions of access to and from the server can be done through a program called DCOMCNFG. This program will configure the access rights that the server will grant for other processes on your machine or processes on remote machines. How do I run DCOMCNFG We have a tutorial that covers using the program: Please click here to see our DCOM tutorial. What if that still doesn't work? In some cases, you may have to add individual users to your DCOM configuration instead of the groups in which those users were located. To add individual users, here is what you need to do: Go back into the DCOMCNFG program (following the directions in the tutorial above). Find the server's DCOM entry, right-click on the entry, and select Properties. Click on the Security tab. Go to the "Access" permissions section, select "Customize", and click on the Edit button. Next, click on the Add button and add in the user you wish to have access to the server. Finally, click OK twice to exit the screen. Please note: You will need to restart your server for the changes to take effect. Finally, if you are still not able to access the server: Please see our support pages for any additional support or contact information.